When will my order ship?

Most orders ship within 3–5 business days. Preorder items ship on the timeline listed on the product page.

Do you ship internationally?

Yes - we ship worldwide. Shipping rates and delivery times vary by location.

How do I track my order?

You’ll receive a tracking link via email as soon as your order ships.

What’s your return policy?

Unworn, unwashed items can be returned within 30 days of delivery.

How do I start a return or exchange?

Email us at support@mischiefoffroad.com with your order number and the item you’d like to return or exchange.

Are returns free?

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Can I change or cancel my order?

If your order hasn’t shipped yet, we can help. Email us immediately with your order number.

My order arrived damaged — what do I do?

Send a photo and your order number to support@mischiefoffroad.com and we’ll take care of it.

I typed the wrong address — can you fix it?

If the order hasn’t shipped, yes. If it has already shipped, we’ll help you reroute it if possible.

How do your tees and hoodies fit?

All apparel is true‑to‑size with a relaxed, trail‑to‑town fit. Size charts are available on each product page.

Will you restock sold‑out items?

Some items restock, others are limited runs. If you see “Limited,” it won’t return. Join the email list for restock alerts.

What’s included in the Merch Kit?

Three items of your choice — any mix of tees, hoodies, or hats — automatically discounted 30% at checkout.

How do preorder items work?

Preorders reserve your size before production. Estimated ship dates are listed on each product page.

Can I combine preorder and in‑stock items?

Yes — but everything ships together once the preorder item is ready.

Do your products come with a warranty?

All Mischief Off Road™ apparel is covered by a simple workmanship guarantee. If something arrives damaged or defective, we’ll replace it or refund it.

What’s covered?

Manufacturing defects, printing issues, stitching problems, or items damaged in transit.

What’s not covered?

Normal wear and tear, accidental damage, or issues caused by washing, drying, or everyday use.

How do I submit a warranty claim?

Email support@mischiefoffroad.com with your order number and a photo of the issue. We’ll take care of it.

Is there a time limit?

Claims must be submitted within 30 days of delivery.

Do you host rides or events?

Yes — community rides, meetups, and trail days happen throughout the year. Announcements go out via email and Instagram.

How do I join the Mischief community?

Follow us on Instagram @mischiefoffroadadventure and join our email list for ride invites, drops, and updates.

Still need help?

Email us anytime at support@mischiefoffroad.com and we’ll do our best to take care of you.